Publication:

Gannawarra Times - 2019-10-01

Data:

NEW NETFLIX SCAM

NEWS

GEMMA ROWLEY growley@gannawarratimes.com.au

POLICE are urging communities to be aware of the latest technology con, where cyber scammers are pretending to be the popular movie streaming service, Netflix. “If you receive an email claiming your Netflix subscription has been cancelled, don’t panic and don’t send financial details,” police said. Email security service MailGuard detected these “malicious emails” infiltrating inboxes across NSW and Victoria in recent weeks. Sent via a compromised account, the emails use a display name of Netflix. The email actually comes from what appears to be a compromised domain with the body of the email notifying recipients that their subscription has been cancelled. It advises the recipient that Netflix has been unable to pay their subscription and they “would be very happy to help them reactivate it”. A link is provided to reactivate the subscription where unsuspecting recipients who click on the link are taken to a Netflix branded phishing page. Once the user logs into their account, they are taken to what appears to be a Netflix account page, with a notification at the top stating their account has been suspended and payment information needs to be updated. Clicking the link to ‘continue’ then leads the user to a form demanding their payment information. MailGuard urges all recipients of this email to delete it immediately without clicking on any links. “While this email incorporates the branding and logo of the company, it contains several red flags for anyone who is vigilant enough to spot fake email scams,” a MailGuard spokesperson said. “Firstly, there are several grammatical errors within the body. “There is also a footer containing instructions in French at the end of the email. “All these uncommon traits are not likely to be present if the email was, in fact, being sent from a well-established organisation such as Netflix. “Netflix is a popular and well trusted company with an immensely large customer database, so their branding makes a good lure for cybercriminals looking to deceive people.”

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